Privacy Policy

Sanctuary processes personal information where one or more of the following legal bases applies.

Your personal information may be converted into statistical or aggregated information in a manner that does not identify you as an individual. Such aggregated data may be used by Sanctuary for analytical and research purposes.

Your personal information may be shared with the following categories of recipients, where applicable.

Sanctuary may also share personal information in connection with:

• Business sales
• Business restructuring
• Reorganisation
• Legal obligations
• Crime detection or reporting
• Enforcement of contractual terms
• Protection of visitors and customers
• Protection of rights, property and safety

Where you have provided consent to third-party marketing, your information may be shared with the relevant third party. Once your information has been shared with that third party, their own privacy policy will apply.

Sanctuary uses leading technologies and encryption software to safeguard your information and maintains security standards intended to prevent unauthorised access.

Sanctuary applies appropriate security measures to protect personal information. We seek to protect against:

• Accidental loss
• Unauthorised use
• Unauthorised access
• Alteration
• Disclosure

Access to personal information is restricted on the basis of business need, and those with access are subject to confidentiality obligations.

Sanctuary's website uses cookies. For information about how cookies are used on this website, please refer to our Cookie Policy.

Where you provide your marketing preferences and consent, Sanctuary may contact you for marketing purposes through:

• Email
• Post
• Telephone
• Targeted online advertising
• Social media or platform advertising

Your personal information may be used to make marketing more relevant to you unless you object.

You may request access to the personal information Sanctuary holds about you by contacting us using the contact details provided at the end of this policy. We may require you to provide proof of identity before responding to such a request.

Please note that access may be limited where the information concerns other individuals, or where information may lawfully be withheld.

Where processing is based on your consent, you may withdraw that consent at any time. You may also opt out of direct marketing at any time, including through any unsubscribe mechanism provided in our communications where applicable.

Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Where Sanctuary relies on legitimate business interests to process your personal information, you have the right to object. You may raise an objection by email or in writing.

Where applicable, processing may be temporarily stopped while your objection is investigated, and processing will be permanently stopped where the objection is justified. Where Sanctuary has a lawful basis for processing, processing may continue. You may also object to direct marketing at any time.

You may request that Sanctuary erase or restrict the processing of your personal information. Sanctuary will make reasonable efforts to comply with such requests, subject to any legal exceptions that apply.

Processing may be restricted where the lawfulness of the processing is in question, while an objection is under investigation, or where required in connection with legal proceedings. Where legally permitted, information may continue to be stored, and where consent is required for a particular processing activity, processing will only take place with your consent.

If this Privacy Policy changes, an updated version will be placed on this page.

Sanctuary's website may contain links to other websites. Other websites may have their own privacy policies. Sanctuary does not accept responsibility or liability for the privacy policies or practices of those websites.

A link to another website does not imply endorsement or recommendation by Sanctuary.

Sanctuary regularly photographs its projects and activities. Photographs may include members of the public. Photography may be used on:

• Website
• Social media
• Print publications
• Press
• Online publications
• Client marketing
• Supplier marketing
• Third-party marketing

Photography is stored indefinitely in a secure cloud-service library. If you would like Sanctuary to remove a photograph of you that Sanctuary holds, you may contact Sanctuary using the contact details provided at the end of this policy.

Sanctuary endeavours to keep the material on its website accurate and current. However, errors and omissions may occur, and the content of this website is provided without warranty or liability.

Sanctuary does not warrant that use of the website will not infringe third-party rights, nor that use of the website or materials downloaded from it will not cause computer-virus infection or other damage to property. The website and its materials are used at the user's own risk, and liability limitations apply as stated in this policy.